Terms of service

Welcome to Urban Crown. These Terms of Service govern your use of our website and the purchase of products from Urban Crown. By accessing our website or placing an order, you agree to these terms.

1. General

Urban Crown is a premium clothing brand offering limited-edition apparel and accessories.

By using this website, you confirm that you are legally capable of entering into a binding agreement and agree to comply with these Terms of Service.

2. Products

Urban Crown offers limited-edition products that may be available only for a limited time or in limited quantities.

We reserve the right to:

  • Limit product quantities.
  • Discontinue products at any time.
  • Modify product descriptions, designs, and availability without prior notice.

Product images are for illustration purposes. Actual product colors may vary slightly depending on device display settings.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR).

The price shown on the product page is the final product price payable by the customer unless otherwise stated.

Urban Crown reserves the right to modify pricing without prior notice.

4. Shipping

Urban Crown currently offers shipping within India.

Delivery times are estimates and may vary depending on:

  • Location
  • Courier services
  • Weather conditions
  • Public holidays
  • Operational delays beyond our control

Urban Crown is not responsible for delays caused by third-party courier partners.

5. Orders

By placing an order, you agree that:

  • All information provided is accurate.
  • The shipping address is correct.
  • The contact number provided is active and reachable.

Urban Crown reserves the right to cancel orders suspected of fraud, abuse, or inaccurate information.

6. Order Cancellation

Orders may be cancelled before shipment.

Once an order has been processed or shipped, cancellation requests may not be accepted.

7. Replacement Policy

Urban Crown does not offer returns for delivered products.

Customers may request a replacement within 7 days of receiving the product if:

  • The wrong item was delivered.
  • The wrong size was delivered by Urban Crown.
  • The product is damaged.
  • The product contains a manufacturing defect.

Replacement requests must include:

  • Order number
  • Clear photos of the issue
  • Relevant supporting information

Urban Crown reserves the right to approve or reject replacement requests after verification.

8. Size Exchange

If a customer selects the wrong size while ordering, a size exchange request may be considered subject to:

  • Product availability
  • Product being unused and unwashed
  • Original tags being intact

Additional shipping or exchange charges may apply.

9. Limited Edition Products

Many Urban Crown products are released as limited-edition drops.

Once a product reaches its production limit or sells out, it may not be restocked.

Availability is not guaranteed.

10. Intellectual Property

All content on this website including:

  • Logos
  • Product designs
  • Graphics
  • Images
  • Text
  • Branding materials

is the property of Urban Crown.

No content may be copied, reproduced, modified, distributed, or used without written permission.

11. User Conduct

Users agree not to:

  • Use the website for unlawful purposes.
  • Interfere with website functionality.
  • Submit false information.
  • Attempt fraudulent transactions.

12. Limitation of Liability

Urban Crown shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

13. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and processing of information necessary to provide our services.

14. Changes to Terms

Urban Crown reserves the right to modify these Terms of Service at any time.

Updated versions will be published on this page and become effective immediately upon posting.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

Email: support.urbancrown@gmail.com

Thank you for shopping with Urban Crown.